How to use KleanProof

Short guides with screenshots from the app, written for the person doing the work. Pick your role and start with the first article. If you get stuck, support answers in chat.

Inspectors

Walking sites with the phone app, rating tasks and following up on what you find.

Running an inspectionStart at the site card, rate every task Pass, Fail or N/A, photograph each Fail and submit.Phone app4 min read Signing in and finding your sitesAccept the invite, sign in on the phone, and open any site for directions, access notes and contacts.Phone app3 min read Working your ticketsAcknowledge what is yours, fix each deficiency, send back photo proof and handle a fix that comes back.Phone app4 min read Raising a ticket without an inspectionLog a one-off problem from the phone or the web, set its priority and send the cleaner a link.Phone and web3 min read Talking on a ticket or inspectionMessage your team on any ticket or inspection, mention people and deficiencies, and attach photos.Phone app3 min read Notifications and your inboxWhat KleanProof alerts you about, where your inbox lives on the phone and the web, and how to quiet discussions.Phone and web3 min read Looking up a past inspectionFind a finished inspection on the phone or the web, read its score and failed items, and export it as a PDF.Phone and web4 min read Clocking in and out of your shiftClock in at the site from Home, take breaks and clock out, even with no signal.Phone app3 min read

Cleaners

Fixing tickets from a text or email link, no app needed. Some teams also put cleaners on the app to clock in and work through a route.

Using the KleanProof app on shiftSign in with your phone, clock in, tap Done at each area, take breaks and clock out.Phone app6 min read Fixing tickets and chatting in the appOpen a ticket, send a fix with a photo, talk to the office in Discussion and turn notifications on.Phone app4 min read Reading your deficiency reportWhat the text or email means, how to open the report on your phone and what each item is telling you.Phone, no app3 min read Fixing a ticket from a linkSend in a fix from your phone: say what you did, add a photo of the clean spot and mark it done.Phone, no app3 min read

Supervisors

Planning shifts, watching who is on site and approving hours for payroll.

Planning shifts and reading the scheduleAdd repeating and one-off shifts, change a single day and read the week on Schedule.Web app5 min read Watching the day on the Today boardSee who is on shift, late, on break or missed, follow routes and know what each alert means.Web app4 min read Approving timesheetsReview shifts that need a look, change hours with a reason and export a CSV for payroll.Web app5 min read Approving hours from your phoneOpen a shift alert in the app, see what happened, and approve the hours or change them with a reason.Phone app2 min read

Facility managers

Setting up sites and checklists on the web, reading results and following tickets through to fixed.

Setting up your workspaceGet into your workspace after a demo or a website sign-up, see how the free trial runs, add your logo and pick the features your team uses.Web app5 min read Adding a customer and a siteAdd a company you clean for and their buildings, with contacts, address, schedule and the team for each site.Web app5 min read Building a site's checklistBuild the checklist inspectors walk at a site: areas, tasks, must-check stars and how often each task comes up.Web app6 min read Importing a cleaning schedule with AIUpload a cleaning schedule or scope of work and let AI draft the site's checklist for you to review and save.Web app4 min read Building templates and the area librarySave a site's setup as a template, apply it to other sites, and keep reusable areas in the library.Web app5 min read Setting the inspection scheduleSet how often each site is inspected, read the calendar, skip holidays and see what happens when one is missed.Web app5 min read Getting a site ready with the launchpadTake a new site from signed contract to first shift with the launchpad checklist, then launch it.Web app4 min read Inviting your team and setting rolesInvite admins, supervisors and inspectors, pick the right role for each, and manage who has access.Web app4 min read Adding cleaning staff who don't log inAdd your cleaners without accounts, attach them to their sites and choose who gets deficiency reports by email or text.Web app4 min read Reading an inspectionFind a submitted inspection, read the score and deficiencies, open the full breakdown and export a PDF.Web app4 min read Taking a ticket from found to fixedFollow a ticket from the failed inspection to the closed fix: acknowledge, review the cleaner's photos, waive, escalate and reassign.Web app6 min read Sending a ticket to the cleaner by linkEmail or text the deficiency report to your cleaners, or copy the link yourself.Web app4 min read Reports and analyticsValue delivered, issues fixed, fix times, team activity and the AI cross-site report.Web app5 min read Sharing reports with your customerSend customers a frozen Value delivered or Issues fixed link, and turn old links off.Web app3 min read Notification settings and the Monday digestPick your alerts by email, push and text, and get the weekly summary.Web app4 min read Plans and billingThe free trial, Crew and Operation plans, your card, invoices and failed payments.Web app3 min read Turning on Attendance and Proof of WorkFlip the switches, follow the setup steps, set alert times and pay periods, and turn it off safely.Web app6 min read Putting cleaners on the appInvite a cleaner, see who has joined, resend an invite, take someone off and fix invite problems.Web app4 min read Building cleaning routesSplit areas into parts, add cleaned-only spaces and put a route's stops in order.Web app6 min read