Janitorial audit software
An audit that ends in a filed form has told you nothing. KleanProof runs the audit, forces a photo on every failure, turns the failures into one ticket with owners and due dates, sends each one to the person who has to fix it, and holds it open until a supervisor has seen proof. The score and the closed items become the report your customer reads.
The audit is the easy half
Most companies that buy software for this already do the walk. A supervisor goes through the building, notices the same six things, and writes them down. The walk is not the problem. What happens in the four days after the walk is the problem, and it usually comes down to whether the cleaner who has to fix the dirty baseboard ever heard about the dirty baseboard.
That gap is where a cleaning contract quietly dies. The customer sees the same fixture wrong three visits in a row and concludes nobody is looking. Nobody told them the supervisor found it every single time and it went into a spreadsheet. Quality that cannot be shown does not count.
Pass, Fail, N/A, and nothing in between
Every line on a KleanProof audit gets one of three marks. A partial rating is a way of not deciding, and a 3 out of 5 on a urinal helps nobody. N/A is there for the honest case, a locked room or an area being renovated, and it comes out of the maths instead of counting as a pass. A building that scores 82 percent on 40 applicable lines is comparable to itself last month, which is the only comparison that matters.
A failure will not submit without a photograph. Not encouraged, not a prompt you can dismiss. The app holds the audit until the photo is attached, which is the single change that ends the argument about whether the problem was real.
One ticket per audit, not forty loose tasks
When the audit closes, the failures group into one ticket for that visit. It carries an owner, a due date and an acknowledgement step, so you can see who has read it rather than guessing. Each deficiency inside it moves independently, and the ticket closes when all of them do.
The cleaner never needs a seat. They get a link by email or by text, they open it on the phone they already carry, they see the photo of what is wrong and where it is, they fix it, they photograph the fix, and it goes back to the supervisor for review. The supervisor decides whether it is actually done. Self-reported completion is how the same deficiency reappears the following month.
Building the checklist for a site you just won
Every site is different and a generic checklist is a checklist nobody reads. The slow part of setting up software like this has always been typing out the standard for 40 buildings. KleanProof can read the cleaning contract or the task list you were given and draft the audit checklist from it, grouped by area, for you to correct. You still own the standard. You just do not have to type it.
If you would rather start from something known, the commercial cleaning inspection checklist is free and ungated, and there are facility-specific versions for offices, schools, medical clinics, gyms and daycares in the resource library.
What the customer sees
A facility manager does not want your audit form. They want to know whether the building is holding and whether the thing they complained about got handled. The report shows the score, the areas that failed, the photograph of each failure, the photograph of each fix, and how long it took. At renewal that record is the argument. A contractor who can say the building has scored in the 90s for eleven months and tickets close inside a day is in a completely different conversation from one who says quality is important to us.
Who it is for
Commercial cleaning contractors with more than a handful of buildings and at least one supervisor who is not the owner. The first supervisor is usually the moment this becomes urgent, because that is when quality stops living in one person’s head and starts depending on whether two people mean the same thing by clean. If you are a single operator cleaning your own accounts, the paper is not your bottleneck yet.
It also works from the other side of the contract. Property and facility managers use the web side to see their own sites, scores and open deficiencies, which is the same data their contractor sees rather than a summary written for them.
Getting started
Set up one site and audit it once. That single pass will tell you more than a feature list, because you will find out immediately whether your checklist reflects what you actually promised the customer. Most people discover it does not, and that discovery is worth the trial on its own. Read more about how quality assurance software fits a cleaning operation or how often you should be auditing each site.
Common questions
What is janitorial audit software?
Software that runs the quality side of a cleaning contract. A supervisor walks the building against a fixed checklist for that site, marks every line Pass, Fail or N/A, photographs each failure, and the failures become tracked deficiencies with an owner and a due date. Nothing closes until a supervisor has seen a photo of the fix. The finished audit becomes a report with a score, which is the thing you put in front of the customer.
Is an audit the same as an inspection?
In this trade the two words point at the same walk. Facility managers and larger contracts tend to say audit, particularly when a score has to be reported to a property owner or a head office. Cleaning companies tend to say inspection. KleanProof calls it an inspection throughout the product, and what it produces is a scored record with photo evidence, which is what a buyer means when they ask for an audit.
How does scoring work?
Every line is Pass, Fail or N/A. There is no 3 out of 5 and no partial credit, because a partial score is a way of avoiding a decision. N/A exists for the honest case where an area could not be reached that day, and it is removed from the maths rather than counted as a pass. The score is passes divided by the lines that actually applied, so a building with a locked mechanical room is not punished for it.
Do cleaners need a paid account?
No. Front line staff receive a deficiency by email or text with the photo and the instruction, fix it, photograph the fix, and a supervisor reviews it before it closes. No app, no login, no seat. You pay for supervisor seats only, and sites, audits and front line cleaners are unlimited.
Does it work without signal?
Yes. Audits run offline on the phone and sync when the phone reaches signal again. Parkades, mechanical rooms and stairwells are where the worst findings live and they are also where the bars disappear, so the app has to survive that.
What does it cost?
$250 CAD a month for 2 supervisor seats and $500 for 10, with additional seats at $50 a month. Sites, audits and front line cleaners are unlimited. Annual billing is pay for 10 months and get 12. There is a 30 day free trial and a card is required to start it.